Refund Policy

Effective Date : 26th September 2022

  1. Our Service is offered on an annual subscription basis. Given the nature of our Service, which provides access to a software platform, refunds are generally not provided.
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  3. Refunds may be considered under the following exceptional circumstances, at our sole discretion:
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    • Service Unavailability: If the Service is unavailable for a continuous period of 7 (Seven) days due to a technical fault on our end, you may be eligible for a pro-rata refund for the period of unavailability.
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    • Error in Subscription: If there is a clear error on our part in processing your subscription or billing, we will take steps to rectify the error, which may include a full or partial refund.
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    • Force Majeure: In the event of force majeure, which makes the service unusable.
     
  5. Refund requests must be submitted in writing to trackcsr.subscription@trucsr.in within 7 (Seven) days of the occurrence of the issue giving rise to the refund request.
       
    • We will process eligible refund requests within 10 (Ten) business days.
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    • We reserve the right to modify this refund policy. Any changes will be effective upon posting on our website.
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    • Please note that any refunds will be at the discretion of Green Scarf Management Consultants Private Limited.
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    • All refunds will be processed to the original mode of payment.
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  6. Contact Us

     

    If you have any questions about these Terms, please contact us at:

     

    Green Scarf Management Consultants Private Limited
    46, Bajaj Bhavan 4th Floor, Jamnalal Bajaj Marg, Nariman Point, Mumbai - 400021, Maharashtra, India
    trackcsr.subscription@trucsr.in
    Phone: +91 22 49792405